Before you begin…
Our help desk is actively staffed from 8am-5pm. You can submit a new service request by sending an email to: support@dwyerit.com.
Be sure to include the following, if at all possible:
-
Summarize the problem in your email subject line.
-
Description of the problem in the body of your email.
-
Screenshot. Screenshots are helpful.
-
Error message. If you get an error message, open it up and cut/paste it into your email.
-
Username that had the problem and what they were doing at the time.
Email Support
Phone Support
(215) 488-7835